Programme outcomes
What you will be able to do
- Identify responsible public-sector AI opportunities
- Strengthen service delivery and administrative productivity
- Assess public-interest, data and procurement risks
- Develop an accountable implementation roadmap
Daily agenda
What the programme covers
The agenda below shows the learning journey across each programme day. A detailed session timetable is issued with the joining instructions.
Day 1
AI and the public-service opportunity
- AI capabilities in a government context
- Citizen service and administrative use cases
- Policy analysis and decision support
- Readiness across data, people and infrastructure
Day 2
Trust, risk and accountable governance
- Public-interest ethics, fairness and transparency
- Privacy, security and records considerations
- Procurement, vendor and model risk
- Human oversight, accountability and assurance
Day 3
From pilots to public value
- Prioritising use cases and defining outcomes
- Business cases and benefits realisation
- Workforce adoption and capability building
- Implementation roadmap and executive scorecard