Registration information

Terms and conditions

Registration and confirmation

A submitted registration is a request to reserve a place. ICL will confirm availability and issue an invoice or payment instructions. Please do not make non-refundable travel arrangements until your place has been confirmed.

Fees and VAT

Published fees are per delegate and exclude VAT unless expressly stated otherwise. Any approved group or NPO discount will be reflected on the final invoice. Only one discount may be applied.

Payment

Payment is required according to the terms shown on the invoice. Delegates or their organisations remain responsible for ensuring that payment and any required purchase order are completed before attendance unless written credit arrangements have been approved.

Substitutions, cancellations and programme changes

Please notify ICL in writing if a registered delegate cannot attend. Delegate substitutions may be considered. Public programmes require minimum enrolments, and ICL may postpone, reschedule or change the delivery format when necessary. ICL will communicate available transfer or refund options where a programme is changed.

Delegate information

Information submitted through the registration form is used to process enrolment, billing, programme communication and attendance administration. Marketing messages are sent only where the optional marketing consent has been selected.

Contact

Questions may be directed to training@za-icl.com or +27 11 057 6895.